RBH Hospitality Management, a UK based mostly hospitality administration firm which manages over 45 properties throughout the UK, has chosen StayNTouch Cloud PMS and Contactless Solutions for their 4 Fragrance Group properties totaling over 400 rooms.
RBH focuses on full-service administration for luxurious belongings and selected StayNTouch’s guest-centric PMS as a result of they wished a dynamic and cellular platform that might unburden their employees, drive profitability, and empower their company with a seamless and digital expertise.
Vibhu Gaind, the Chief (*4*) Officer of RBH, stated, “We felt that the StayNTouch guest-centric mannequin was an optimum match for the Fragrance Group’s near-term visitor and employees wants and permits for long run innovation. Having a cellular and versatile PMS platform allows employees to be extra environment friendly with day-to-day duties, and in the end put extra concentrate on delivering higher service to the visitor. We additionally liked the flexibility to drive room upgrades and ancillary income with automated triggers”.
Michael Heflin, Chief Revenue Officer of StayNTouch replied, “RBH is seeking to create a guest-centric expertise via operational effectivity and technological flexibility. Today’s digital traveler expects selection, comfort, and personalization and our guest-facing know-how allows the expertise these vacationers want.”
About RBH Hospitality Management
RBH is likely one of the UK’s main impartial lodge administration firms, with a portfolio of greater than 45 resorts, from full-service nation retreat resorts to city-center resorts properties. With workplaces in each London and Glasgow and an skilled staff of over 100 lodge specialists, RBH works with companies throughout the UK, serving to to maximise return for current lodge homeowners, in addition to constructing and creating new resorts since 1997. For the previous 20 years, partnerships with among the most prestigious worldwide lodge manufacturers have included Hilton Hotels & Resorts, IHG, Accor, Wyndham Worldwide and Marriott International.
About StayNTouch
StayNTouch gives a local cloud and easy-to-use lodge property administration system (PMS) that allows resorts to lift service ranges, drive revenues, scale back prices, and in the end captivate their company. Backed by a staff of pros with deep roots within the hospitality business, StayNTouch is a trusted associate to many forward-thinking resorts and resorts, together with the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels.
