Poshglow Skincare is a novel skincare model that makes use of plant-based elements with pure merchandise that focuses on wellbeing and giving prospects wholesome pores and skin.
At Poshglow you may be the primary level of contact for any buyer who has any question or a problem with a services or products the corporate sells.
Duties and Responsibilities
You will probably be accountable for posting on all social media platforms (Facebook, Tiktok, WhatsApp, Snapchat, and Instagram).
You are allowed to cross in your order report back to the cost affirmation crew to substantiate cost. At this second you’re not allowed to substantiate cost, contemplating the workload and prospects you may be attending to day by day.
You are anticipated to doc all buyer’s contact particulars day by day. All your paperwork have to be on google Sheets or excel and have to be submitted weekly.
All orders should cross by way of the cost affirmation unit.
Keep information of buyer interactions, course of buyer orders, and file the required paperwork.
Meet private/customer support crew gross sales targets and name dealing with quotas.
Manage massive quantities of incoming calls.
Generate gross sales leads.
Identify and assess prospects’ wants to attain satisfaction.
Follow communication procedures, pointers, and insurance policies laid down by Poshglow.
Must have good communication abilities.
Previous information as a customer support govt will probably be an added benefit.
Must have a certificates from a tertiary establishment.
Must have emotional intelligence.
Accommodation will probably be offered for this function in Ibeju-Lekki, Axis of Lagos.
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