HOB Salons have launched HOB Homecare, a revolutionary manner for shoppers at dwelling to get the perfect haircare particularly for them.
The staff at Hob Salons have spent the previous 12 months engaged on the idea, with the purpose to make sure all shoppers use the proper merchandise for his or her hair sort.
Unlike different on-line retail outlets, shoppers can ebook a free on-line video session with considered one of their hairdressing consultants to debate your haircare issues and to search out the right regime that’s private to you and your hair sort. And identical to an in-salon session, additionally, you will be provided colouring and styling recommendation too, earlier than shopping for the prescribed merchandise on the click on of a button.
The web site will retail merchandise from Olaplex, System Professional, Sebastian, Nioxin, ghd, Alterna and Wella.
Led by 4 instances British Hairdresser of the Year and HOB Salons International Creative Director, Akin Konizi, the web site is designed to look after all hair varieties away from the salon. “We are shifting onto one other stage of consumer care. Clients come and see us each 6-12 weeks after which go dwelling and use merchandise from wherever. We lose management of how they care for his or her hair, however now with HOB Homecare we are able to advocate what to make use of at dwelling that they will’t purchase from a grocery store. So, in the event that they run out of a product they will have a video session and guarantee they get the proper merchandise particularly for them.”
The staff are so assured within the knowledgeable recommendation and hand-picked merchandise they provide, that if a consumer purchases merchandise by way of their knowledgeable advice and the consumer shouldn’t be 100% glad with the outcomes, they’re entitled to an trade or full refund inside 28 days of their buy.
General supervisor Natasha Grossman provides: “What is sweet for one individual doesn’t essentially work for an additional individual. Supermarket merchandise are generic; what we’re providing is a personalised service between salon visits. We need to ship knowledgeable recommendation in order that shoppers can take care of their hair correctly at dwelling and to in the end to get the outcomes they actually need.”