Hair-raising: Consumer court orders top Dehi hotel to pay Rs 2 crore as damages to haircare model for a bad haircut | India News

NEW DELHI: Giving a bad hair day to a model has led to presumably the world’s costliest haircut for the salon operator who now has to pay Rs 2 crore as damages. The National Consumer Disputes Redressal (*2*) (NCDRC), New Delhi, this Tuesday gave this award for a haircut gone allegedly unsuitable at a top Delhi 5 star hotel in April 2018. “…ladies are very cautious and cautious with their hair. They spend a good-looking quantity on preserving hair in good situation. They are additionally emotionally hooked up with their hair. The complainant was a model for hair merchandise due to her lengthy hair… But due to hair chopping in opposition to her directions, she misplaced her anticipated assignments and suffered a enormous loss which fully modified her way of life and shattered her dream to be a top model,” says the order by NCRDC president R Ok Agrawal and member S M Kantikar delivered on Tuesday. The model had visited the 5 hotel star salon on April 12, 2018, a week earlier than she was to seem for an interview. Her common hairdresser was not obtainable and that day another stylist did her hair. Although she was not pleased with specific particular person, the salon supervisor informed her the particular person had “improved.” “According to the complainant, she particularly instructed the hairdresser for lengthy flicks/layers protecting her face within the entrance and on the again and 4 inch straight hair trim from the underside. It is alleged within the grievance that the complainant was carrying excessive powered spectacles and was requested by the hairdresser to preserve her head continuously down,” the order says. While she needed a “easy haircut”, the hairdresser allegedly took over an hour. Asked in regards to the delay, the complainant was giving her a “London” haircut. “However to the utter shock and shock of the complainant, the hairdresser chopped off her whole hair leaving solely 4 inches from the top and barely touching her shoulders.” The haircare model complained to the top administration of the hotel which supplied “extension of hair for interview or therapy of hairs freed from price.” On May 3, 2018, the model returned to the salon for the identical. “However throughout therapy, her hair and scalp acquired fully broken with extra ammonia and there was lot of irritation within the scalp. Complainant asserted that the hairdresser scratched and minimize her whole scalp along with his nails on the pretext that he was doing this train to open the hair cuticles. But, when he put the cream which was laden with ammonia, her scalp acquired burnt,” the order says. It provides that the model “underwent extreme psychological breakdown and trauma due to negligence in chopping her hair and… lastly misplaced her job.” The hotel has been directed to pay Rs 2 crore to the complainant inside 8 weeks of getting the order.

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