How Natasha Jay’s Experience With Endometriosis Led Her to Create PUMP Haircare

Sponsored by PUMP Haircare

Natasha Jay was nonetheless a youngster when after coping with months of ongoing ache, she lastly had a solution for her fixed discomfort. Being recognized with endometriosis offered her with a way of reduction, permitting her to pinpoint precisely what was fallacious.

Yet for Natasha, her reduction didn’t final lengthy when she discovered the endo had a direct impact on her hair, leaving it feeling thinner and lifeless.

“My hair was half the thickness it was earlier than. Being a hairdresser, this was a wrestle. I wanted to type my hair on daily basis and with such skinny hair, that was arduous to do,” Natasha advised POPSUGAR Australia.  

Natasha tried a number of merchandise in the marketplace in an try to get her hair again to the best way it appeared and felt prior to her analysis with no luck. It was at this level that the hairdresser had a light-weight bulb second.

What if she might create her personal product, that was customized made for her personal hair wants?

It’s one factor to establish a necessity for a product, but it surely’s a complete different to create one. While Natasha was on a mission to make it occur, not just for herself however for her purchasers and others who she needed to assist too, she stated it actually wasn’t straightforward.

Natasha spent the nights after placing her son to mattress researching the entire issues she wanted to make a haircare vary a actuality, from elements, to merchandise and formulators.

“I knew what elements I needed and knew what I didn’t need, however I had no thought how to put all of it collectively. I managed to attain out to an incredible chemist, and collectively we created a method,” she stated.

Natasha spent a 12 months on the formulation and the top end result was an Australian-made, plant and botanical primarily based, natural haircare vary that truly labored (minus the nasty elements).

She gave the merchandise to her personal purchasers to check out and as they returned to the salon, Natasha observed a distinction of their hair and scalp high quality.

“Then got here the arduous a part of discovering a producer that will take an opportunity on me to produce a tiny batch. This got here at a excessive price, so I knew I had to put the merchandise on-line to enhance the volumes,” Natasha stated.

The first product Natasha launched was the PUMP Growth Shampoo and Conditioner, each of which she obtained phenomenal suggestions on.

“I went from promoting just a few bottles a day, packing them from my eating desk to promoting lots of a day and taking them to the Australia submit enterprise centre 3 times a day to now promoting over a thousand a day worldwide,” she stated.

After seeing the early success of PUMP Haircare, Natasha was pushed to hold the momentum, persevering with to juggle working full time as a hairdresser in addition to being a guardian and utilizing each spare second she had and each useful resource she might pay money for to make PUMP Haircare what it’s at present.

“I labored within the early hours of the morning till generally 2am, packing orders myself, creating content material and writing to clients to advise them on what to get. Whenever I might, I’d get the household concerned to assist, and my son was nice at folding bins!” Natasha laughed.

Starting in her home, Natasha ultimately moved right into a shared workplace, then a big workplace house and now she has her personal mixed workplace and warehouse. It’s right here that over 50 distinctive merchandise at the moment are created, along with her personal proprietary method for every.

“I imagine all of it comes down to the precise elements. Every PUMP product accommodates elements which were completely researched, tried and examined. So earlier than I launch a brand new product, I do know it really works,” she stated.

Another vital issue for Natasha that sits on the core of the PUMP Haircare ethos is that her model is environmentally acutely aware with a zero carbon footprint. It’s for that reason that each one of their tubes are created from eco-friendly sugarcane and all of their packaging is biodegradable.

“All of our bottles are made by Australia’s first carbon impartial recycled plastics manufacturing facility with our bottles created from post-consumer recycled plastic,” Natasha stated.

Much of the magic of PUMP Haircare begins with their Help Me Choose personalised check. It helps you to discover the best mixture of haircare merchandise to provide the hair you’re after with out the difficult guess work.

By offering some particulars together with your hair sort, texture, your foremost issues, your hair ‘objectives’ and a photograph of your hair, the consultants at PUMP will them come again to you with individually tailor-made suggestions. And generally, the individual coming again to you is Natasha herself.

“The ‘Help Me Choose’ tab on the web site goes straight to me to supply one of the best recommendation on what to buy,” she stated.  

As nicely as operating her on-line retailer, PUMP Haircare is now stocked in over 350 salons worldwide and has been bought to buyer in over 100 nations. Natasha stated the key behind her success is made up of three key elements.  

“Finding the best stability between pure and efficacy, supporting clients by giving them a private expertise and a one on one session like they might get in a salon and that my merchandise are created to discover a answer to each hair downside,” Natasha stated.  

To discover out extra about Natasha Jay and check out the Help Me Choose personalised check your self, you may go to

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About the Author: Jessica