Firmenich Marks 3 Years of its Flagship ALIBABA E-shop with Broadest Ingredients Portfolio & Enhanced Digital Experience

SHANGHAI, June 30, 2021 /PRNewswire/ — Firmenich, the world’s largest privately-owned fragrance and style firm, marks third anniversary of its flagship ALIBABA e-shop, with an enhanced vary of perfume and taste elements and a best-in-class digital buyer expertise. Offering a quadrupled choice of signature merchandise, the pioneering Firmenich ALIBABA e-shop features a model new collection of taste elements aimed toward SMEs (small and medium-sized enterprises) in China. Marking a brand new digital milestone for direct buyer engagement, the e-platform affords an improved cost system, one-click entry to advertising and marketing kits, and instant entry to customer support on-line.
“Firmenich is advancing digitalization inside the business and specializing in enhancing the expertise for our prospects by way of digital touchpoints. We are nicely positioned to stay at the forefront of digital transformation with such a robust companion as ALIBABA,” stated Paul Andersson, President of Firmenich China. “We have a number of collaborations with the ALIBABA group throughout a lot of its ecosystem and we stay up for deepening our partnership even additional to serve our prospects in China.”
“As a key step in our digital transformation, we had been the primary perfume and taste home to implement an e-shop with ALIBABA three years in the past,” stated Eric Saracchi, Chief Digital and Information Officer. “Collaborating with China’s acknowledged digital chief allowed us to higher perceive Chinese customers by leveraging TMALL information to activate gross sales throughout this sturdy digital platform. We now have distinctive knowhow in constructing digital experiences that ship tangible success with ALIBABA for our prospects.”
“We are proud to companion with Firmenich, a number one international perfume and taste home, to deliver an enhanced digital buying expertise to prospects in China,” stated Wang Hai, Vice President of ALIBABA Group and General Manager, China Domestic Trading Division. “Consumer conduct is driving a brand new wave of industrial progress. It requires the development of a versatile digital provide chain, from upstream industrial uncooked supplies to downstream shopper expertise. The pattern for C2M (shopper to producer) methods to satisfy branding and personalised wants is inevitable.”
Firmenich was the primary within the business to arrange a devoted flagship ALIBABA e-shop in March 2018 on The Group has been on the forefront of perfecting the client buying expertise on this distinctive platform. Two years later, in 2020, Firmenich signed a C2M partnership with ALIBABA in Hangzhou to help shopper manufacturers and velocity up their commercialization within the e-commerce house. Within the primary three months of the partnership, Firmenich efficiently enabled the launch of a number of prospects’ merchandise on ALIBABA’s market. These included personalized fragrances for Guokai’s air fresheners and flavors for KuShi’s sugarless glowing water.
In 2021, Firmenich joined with ALIBABA Group’s TMALL Baby and TMALL Household Cleansing departments to host the Air Care and Laundry buyer salons in China, bringing collectively Firmenich’s experience on fragrances and TMALL’s big shopper database to help downstream producers who want to innovate available in the market.
About Firmenich
Firmenich is the world’s largest privately-owned fragrance and style firm, based in Geneva, (*3*), in 1895 and has bee n family-owned for 125 years. Firmenich is a number one business-to-business firm working primarily within the perfume and style market, specialised within the analysis, creation, manufacture and sale of perfumes, flavors and elements. Renowned for its world-class analysis and creativity, in addition to its management in sustainability, Firmenich affords its prospects superior innovation in formulation, a broad and high-quality palette of elements, and proprietary applied sciences together with biotechnology, encapsulation, olfactory science and style modulation. Firmenich had an annual turnover of 3.9 billion Swiss Francs at finish June 2020. More details about Firmenich is offered at
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SOURCE Firmenich

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